Terms of Service
Last updated: October 11, 2026
- Introduction
- The Service
- Your License to Use the Service
- Acceptable Use
- Copy, modify, or create derivative works of the Service, the Chrome extension, or any part of their code, design, or content.
- Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or structure of the Service, except to the extent this restriction is prohibited by law.
- Use the Service, or any information gained from it, to build, train, or support a competing product or service.
- Sell, resell, rent, lease, sublicense, or otherwise commercially redistribute the Service or access to it.
- Share your account, login credentials, license, or credits with others, or let more people use a plan than it allows.
- Scrape, crawl, or use bots or automated means to access our websites, APIs, or servers, other than through the features we provide.
- Remove, bypass, or interfere with any license checks, usage limits, credit systems, or security features.
- Interfere with or disrupt the Service, or use it to send malware, spam, or unlawful content.
- Retailer Accounts
- You only use the Service with retailer accounts that you own or are authorized to access.
- You are responsible for complying with the terms of service of each retailer whose account you use with the Service.
- Retailers may change their websites at any time, which can cause exports to be incomplete, delayed, or temporarily unavailable. We do not control retailer websites and are not responsible for their availability or the accuracy of the information they show.
- Plans, Credits, and Payments
- Credits: one-time purchases of credits that you use for exports or other features, as described at purchase. Credits expire 12 months after the date of purchase. Unused credits are not refunded when they expire. Credits have no cash value, cannot be transferred or resold, and are not refundable except as stated in our Refund Policy.
- Fixed-term access: one-time payments that give access for a stated period (for example, 3 or 12 months). These do not renew and you will not be charged again.
- Subscriptions: recurring plans that renew automatically, as described in the next section.
- Lifetime access: one-time purchases described in the "Lifetime Access" section below.
- Subscriptions and Automatic Renewal
- You can cancel at any time from your account profile in the app, through your payment provider (for example, your PayPal automatic payments settings or your Lemon Squeezy order emails), or by emailing us at support@orderproanalytics.com.
- To avoid being charged for the next period, cancel before your renewal date.
- When you cancel, your access continues until the end of the period you have already paid for, and you will not be charged again.
- If you are charged for a renewal you did not intend, contact us within 7 days of the renewal date as described in our Refund Policy.
- Separate Products and Add-ons
- Each plan or add-on includes only the features listed for it at the time of purchase. A plan for one product does not include another product unless the plan description says so.
- Where a plan includes a limited allowance of another feature (for example, a monthly categorization allowance), the allowance resets as described on the pricing page, unused amounts do not carry over, and it does not include that feature's full plan.
- Categories, tax mappings, and other results generated automatically are suggestions and may be wrong or incomplete. You are responsible for reviewing them before you rely on them. They are not tax, legal, or accounting advice.
- Lifetime Access
- Intellectual Property
- Data Collection
- Data Usage
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Termination
- Governing Law and Disputes
- Changes to These Terms
- Cancellation Policy
- Subscriptions: see "Subscriptions and Automatic Renewal" above. Cancellations take effect at the end of the current billing period, and refunds are not provided for unused portions of a subscription period unless stated in our Refund Policy.
- One-time purchases (credit packs, fixed-term access, and lifetime access): these do not renew, so there is nothing to cancel. Contact support if you have problems with your access.
- Refunds
- General
- Contact Us
Welcome to the Terms of Service for OrderPro Analytics and all related applications, websites, and browser extensions (together, the "Service" or the "App") owned and operated by Pixima Labs Ltd. ("we", "us", or "our"). By installing, accessing, or using the Service, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
The Service includes our browser extensions, web app, and related tools that help you export, organize, and analyze your purchase history. We may add, change, or remove features, plans, and supported retailers over time. What your purchase includes is what was described on our pricing or checkout page when you bought it.
Subject to these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Service, including the Chrome extension, for your own personal or internal business purposes. Team and workspace plans may be used by the members you invite, within the limits of your plan.
This is a license, not a sale. We and our licensors keep all rights not expressly granted to you in these Terms.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not, and may not help or allow anyone else to:
The Chrome extension works by reading information from retailer websites (such as Amazon, Walmart, and other supported stores) while you are signed in to your own accounts, acting on your behalf and at your direction. By using the Service you confirm that:
Pixima Labs Ltd. and OrderPro Analytics are not affiliated with, endorsed by, or sponsored by Amazon, Walmart, or any other retailer. All retailer names and trademarks belong to their respective owners and are used only to identify the stores the Service works with.
Plan names, prices, and features are listed on our pricing pages and may change. The following rules apply to each type of purchase:
Prices are shown at checkout and may include applicable taxes. Payments are processed by third-party payment providers (such as PayPal and Lemon Squeezy), and your use of them is also subject to their terms. We may change our prices for future purchases, but price changes will not affect a purchase you have already made. For subscriptions, we will notify you before a price change applies to your next renewal.
Monthly and yearly subscriptions renew automatically at the end of each billing period, and your payment method will be charged the then-current price, until you cancel. The billing period and renewal price are shown at checkout before you pay.
Some features, such as purchase categorization, are sold separately from order export plans.
Your "Lifetime" access to the application is valid for as long as the application remains operational and supported by the developers. It includes access to updates, bug fixes, and support services provided by the developers, although the availability of such support may change at our discretion.
If we stop supporting or maintaining the application, your "Lifetime" access will end. While we strive to provide ongoing support, we cannot guarantee availability for an indefinite period. Factors such as technological changes, changes to retailer websites, market conditions, or unforeseen circumstances may lead to the application being discontinued.
The Service, including the Chrome extension, its code, design, features, content, and branding, is owned by Pixima Labs Ltd. and its licensors and is protected by copyright, trademark, and other intellectual property laws. The order data you export belongs to you.
By using the application, you consent to the collection, processing, and storage of your personal data as outlined in our Privacy Policy. This may include, but is not limited to, information such as your name, email address, usage patterns, and device information.
By using the Service, you acknowledge and agree that OrderPro Analytics may process and use anonymized, aggregated data derived from your usage of the Service for analytics, research, and commercial purposes, including sharing or selling such aggregated insights to third parties.
This data will never include personally identifiable information or any persistent identifiers that could reasonably link it back to you. All aggregation will be performed in compliance with applicable privacy laws and platform policies.
The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
We do not guarantee that the Service will be uninterrupted or error free, that every order, item, or amount will be captured, or that exports or categorizations will be complete or accurate. Because the Service relies on retailer websites that can change without notice, exports may sometimes miss orders or stop working until we update the Service. You are responsible for checking your exported data against your original records before using it for tax filings, accounting, insurance claims, or other important purposes. The Service does not provide tax, legal, or accounting advice.
To the fullest extent permitted by applicable law, Pixima Labs Ltd. and its owners, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, or any tax penalties or interest, arising out of or related to your use of the Service.
To the fullest extent permitted by applicable law, our total liability for all claims arising out of or related to these Terms or the Service is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the event giving rise to the claim, or (b) US$50.
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to you. Nothing in these Terms limits any rights you have under consumer protection laws that cannot be waived by contract.
You agree to defend, indemnify, and hold harmless Pixima Labs Ltd. and its owners, employees, and partners from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your breach of these Terms, or your violation of any law or any third party's rights, including the terms of any retailer website.
We may suspend or terminate your access to the Service if you breach these Terms, if required by law, or to protect the Service or other users. Where reasonable, we will tell you why. You may stop using the Service at any time. Sections that by their nature should survive termination, including Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law, will continue to apply.
These Terms are governed by the laws of the country in which Pixima Labs Ltd. is incorporated, without regard to its conflict of law rules. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of that country, except that we may seek injunctive relief in any court to protect our intellectual property. If you are a consumer, you may also have the right to bring a claim in the courts where you live under mandatory local law.
Before starting any formal dispute, please contact us at support@orderproanalytics.com so we can try to resolve the issue informally.
We may update these Terms from time to time to reflect changes to the Service, our practices, or for legal or regulatory reasons. The "Last updated" date at the top shows when they last changed. For material changes, we will notify you by email or through the Service before the changes take effect. If you keep using the Service after changes take effect, you accept the revised Terms. If you do not agree, you may stop using the Service and cancel any subscription.
You may cancel your subscription or access to the application at any time. The following terms apply to cancellations:
These Terms, together with our Privacy Policy and Refund Policy, are the entire agreement between you and us about the Service. If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any right is not a waiver of that right. You may not transfer your rights under these Terms without our consent.
If you have any questions or concerns about these Terms of Service or your use of the Service, please contact us at support@orderproanalytics.com.